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1 rating

MiraFlora

Preserved Plants Jewelry

Products6

About us

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Shop Policy

Shipping:

  • We offer free standard shipping to Contiguous United States on every order with no order minimum for our members. Standard shipping is $3.5 per item for non-members.
  • Shipping to AK, HI, PR, and Canada requires an additional fee starting at $10.
  • We ship internationally and charges vary across countries. Please contact our customer support for a quote.
  • To all the orders shipped in the United States, standard shipping delivers packages within 3-9 business days. Priority shipping costs $7.50 and delivers within 1-7 business days. Priority shipping fee is non-refundable.
  • Most in-stock items are shipped within 2-7 business days. The time it takes to ship out each order varies for each product and is listed on the product page.

Exchange & Return:

  • All products are made to order, cannot be returned or exchanged for free. All damaged, defective or wrong items are eligible for free returns and full refunds. Please send us a photo of the damaged, defective or wrong item within 7 business days.
  • We will provide a prepaid return shipping label for damaged, defective or wrong items shipped. For all other cases, return shipping costs are the responsibility of the customer. If you are shipping an item over $50, we recommend using a traceable shipping service or purchasing shipping insurance. For international shipping please contact customer support.
  • If you do not have a valid receipt or order number, we will attempt to verify the purchase using your email or shipping address. If we cannot verify the purchase, a return or an exchange cannot be processed.
  • Most products have 6 to 12 months warranty and all warranty details are on the product page.

Order Processing:

  • All orders can be cancelled within 30 minutes of the order placement using the cancellation link in your order confirmation email. If you want to cancel an order after the 30-minute window, please email or call us and we can only cancel the order if it has not been processed.
  • If a coupon code is valid, it can be honored after an order is already placed. The coupon will be issued in the form of store credit for the price difference.
  • Coupons can only be applied on regular-price items. Only one coupon code can be used per order.

How to contact us:

  • Email: contact@theapollobox.com (we usually respond to inquiries within 2 business days)
  • Customer support line: 415-255-5839 (10am to 5pm PST Monday – Friday)

Reviews

1 rating
reviewer avatar

MirandaMay 5 2019, 12:05 pm

The product that I got isn't THAT BAD, but considering what I paid for them and what I thought they would look like based on the product photos, they're disappointing. The resin coating is kinda like a glob or a pool of gloss, there are huge leaves covering half the roses, and overall it just doesn't look as dainty and beautiful as I was lead to believe by the pictures. If these were like 20 dollars, or were even just honest about what they'd look like, I wouldn't have a problem. But these are sold for over 50 dollars and look completely different from the pictures on the product page. Same with my issue on the resin puddles: I wouldn't have an issue with it if these were cheaper and/or I knew they would come like this. Based on how little the product resembles the photos they're advertising, I'm not confident that they're made out of the material they're advertised as. They're supposed to be gold plated silver, but I'm worried they're made of something else. I was planning on giving these to my mom for Mother's Day, but now I'm hesitating because my mom is allergic to nickel and I don't want to give her something she can't wear. They also don't show you the backs of the earrings in the photos, and that's because they look cheap. They're cheap looking fake pearls and they don't look classy at all. I was expecting them to have no backs, and honestly I'd prefer they didn't. I bought a pack of silicon backs with this expectation, and if I give these to her then I'd probably replace the "pearls" with the silicon, because it would look so much better. I realize these are handmade so I shouldn't expect them to look perfect, but this is just too much. Overall, disappointed by the actual product. I'm considering returning them instead of giving them to my mom, because I'm not sure these are something I'd want to give to someone that I really care about.

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